How do I change my username or profile information?
Where to find it: PROFILE
Open PROFILE to review your information and edit the fields available on the form, then click Save and continue. For an established profile, the username and birthdate are read-only for ordinary users. Contact us if either needs correction.
To change your email address, use PREFERENCES; the new address must be confirmed.
The initial setup can assign an approximate birthdate from the age or birth information supplied. To have your or your spouse’s birthdate corrected, contact us with the date you want to use.
PROFILE also displays life-event ages for reference. To change assumed death or retirement dates, use LIFE EVENTS; the assumed death age is also on the TIME MACHINE additional-information form. CPP/QPP and OAS start settings are on CPP/QPP and OAS and can also be changed through the relevant LIFE EVENTS. Complete the spouse’s screens separately where applicable.